To
help you find your question, locate the category and then your question. There
is another FAQ page with course questions and tips after you log-in.
Click the Check/Send Mail button.
Brief Overview of this on-line course.
This
course:
• Is approved by the Pennsylvania Department
of Education (www.pde.state.pa.us)
for anyone who wants to learn or expand driving skills.
• Was designed to provide the opportunity for
all young drivers to receive a driving education in a virtual classroom
environment regardless of where they live.
• Consists of only the classroom phase
of your driving education. We created this course when
many local high schools began discontinuing classroom drivers education. Our
30-hour course is necessary to obtain early a senior license and for insurance
discounts. Our on-line course also provides a vast indispensable source of defensive driving strategies
and techniques that help the young driver build the behind-the-wheel confidence that means peace
of mind for parents.
• The course consists of 10 modules, 37
quizzes, 10 module tests.
Contents
of FAQ’s:
2. Driving
3. General Info
6. System and program issues (Fixits, navigational, etc.)
1. COURSE REQUIREMENTS
What is required to receive a
certificate?
Answer:
All students are required to pass the final test with an 80%.
In order to be eligible to take
the final, each student must:
A. pass every
quiz with at least an 80%.
B. pass every
module test with an 80%.
C. log AT
LEAST 30 “course hours”
How do I get a certificate of
completion?
Answer:
Once you have finished, it will speed up
the process if you notify us via internal mail that you, “have finished.” We
will then forward your certificate to your registered home mailing address.
If I finish all the tests do I
still have to have 30 hours?
Answer:
Yes! As stated in the Agreement, you must
log at least 30 hours in this program, as well as complete all the requirements
in order to receive a certificate. If
you begin to fall short on time, we will email you.
2. DRIVING
Where can I get the driving log?
Answer
A. A
copy is available inside our Parent/Teen driving guide that is printable for
you to use.
B.
A log is given to you at your local Pennsylvania Driving Center when you
receive your permit.
Do I have to go to a driving
school to get a driving license?
Answer:
NO! It is NOT required by
Pennsylvania state law that you must receive 6 hours of behind-the-wheel
driving from a driving school. However, you must log at least 50 hours with
your parent, spouse or legal guardian over 18 years of age or any other
licensed driver over 21. A 6-hour behind-the-wheel driving school certificate, plus a 30-hour
classroom certificate, are needed to obtain your senior license early (at 17
and a half, instead of 18) and for many insurance discounts.
3. General information
Where can I find other
Pennsylvania driving requirements?
Answer:
Click on the Pennsylvania Department of
Transportation web site: www.dmv.state.pa.us/
Is your program approved by the
state of Pennsylvania Department of Education ?
Answer
YES!. A-1 Mumma’s Driving Training School.
Inc. is an approved training school in the state of Pennsylvania.
4. New
students (Very important!!!!)
What are some tips and
suggestions for new students?
Answer
A. Use Internet
Explorer
B. Reading:
The majority of your 30 hours is accumulated from reading. If you skip or don’t completely read the pages, you
WILL be short on time, not allowing you to access the final exam. The program logs
your time on each page.
C. Use the prompts
at the end of the topic pages to access workbook, quizzes, and tests.
C. Use internal
mail for faster responses regarding issues.
D. Log-out
each time
E. DO NOT try to print
the textbook or workbook. You DO NOT get credit for time spent off-line.
You can Log-in and log-out as many times as needed.
5. Payment (late Payments)
I did not pay during the
registration process. Can I go back now and do this and how do I do this?
Answer:
Go to the login page, click on the
Payment button, enter your student ID, and choose your method of payment:
Credit Card or Check/Money Order. (The fastest way is by
credit
card.) If you are paying by check or money order, send to the address on the
page.
6. Program issues (including navigational,
saving, Fixits)
When I login, I get the message,
“ACCESS DENIED.” What is happening and how do I fix it?
Answer:
The most common reasons could be firewall
restrictions or cookie issues. Here are a few fixits
that you can try. You might want to cut/paste them in Word and print them out.
To adjust cookies in Internet Explorer:
1. In Internet Explorer click on
"Tools" at the top of the------------ window.
2. Select "Internet Options".
3. Click on the "Privacy" tab.
4. In the center of the
"Privacy" tab screen there should be an "Advanced" button.
Click this button.
5. Ensure that "Override automatic
cookie handling" is checked.
6. First party cookies should be set to
"Accept" and block third party cookies
7. Check "Always allow session
cookies"
8. Click on "OK"
9. Exit Internet Explorer and restart
your browser
To delete or remove cookies in Internet Explorer:
1. Click on the Tools option on the
Explorer menu.
2. Then choose Internet Options.
Under the tab labeled “General” click on the
3. Delete Cookies and then Delete Files
(check the box labeled 'Delete all offline content'.
4. To remove these temporary internet
files click on the Delete Cookies button and
5. Click the OK button (this removes any
cookies still in this area)
6. And next click the Delete Files
button,
7. Check the check-box for Delete all
offline content (these are the pages that are cashed by your internet explorer
when browsing web pages)
8. And click the OK button (this removes
any web pages still cashed).
Firewall adjustments:
1) Try clearing your Internet Temporary
files and cookies.
2) Adjust settings on your Internet
Explorer with the attached file.
3) Adjust firewall settings with attached
file (must use acrobat reader to open file or can be downloaded here
http://www.adobe.com/products/acrobat/readstep2.html )
4) Change Browser to Firefox
at which can be downloaded here http://getfirefox.com